Booking

What are the cancellation conditions?

Our transfers can be canceled without any charges up to 24 hours before your scheduled transfer. Simply email us or click on the cancellation link in the confirmation email, and we will promptly refund your payment.

What should I do if my flight is delayed?

You don’t have to worry because we have it all covered. During the reservation procedure, we will kindly request you to provide us with the flight information. This information will enable our driver to keep track of any potential flight delays and be prepared to receive your party in the designated arrivals area of the airport.

What is a private transfer?

A private transfer offers you a pre-booked vehicle with a dedicated driver exclusively to your group. Our drivers for private transfers, which are booked in advance, will be waiting for you at a designated meeting point mentioned in your booking confirmation. They will have all the necessary information about your transfer ahead of time and will take your group directly to the destination address or location specified during the booking process.

How can I settle my reservation?

Payment for your journey can be made in cash to the driver upon completion. Alternatively, you have the option to pay by bank card to the driver once your journey is finished.

Where can I locate my driver?

To locate the driver upon your arrival, simply look for our driver standing at the exit of the arrival gate. They will be holding a sign board displaying your name.

For departures, our driver will be waiting at the front of the hotel or apartment. In the event that you are unable to meet the driver, please keep in mind that you can reach us via WhatsApp at +33 6 95 83 35 71 or by phone.